Preferred Features of a Pizza Shop POS System
Compared to typical quick service restaurants, pizzerias are significantly different. They cater to many experiences – takeout, delivery, & dine-in. And completely customizable pizzas also make orders more complex, causing higher inaccuracies. Most importantly, their concept is built on convenience. When you’re choosing a pizzeria POS system, you need a product that fits the unique needs of pizza delivery shops. Here are the features you should consider:
Basic Features to Expect
You want a point-of-sale system that makes taking pizza orders easier and training FOH staff more efficient. Some of the basic features you should expect from a modern pizzeria POS include:
Real-time Menu Management
- You need the ability to update your POS menu as needed. Whether you’re changing the specials, adding coupons, or 86-ing items that are sold out, you want a POS system that makes menu updates easy and efficient. Any changes you make to the POS menu should automatically update your online menu to reflect the same changes.
Caller ID / Customer History Recall
- When your customers’ information is stored and easy to populate, creating new orders is far more efficient. Your FOH staff simply has to confirm the information before taking their order. This convenience will also boost customer loyalty.
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- There are a few other features you should make sure your pizzeria POS includes, like payment processing (taking cash and cards is a pizzeria must), prompted upsells (so that your cashiers can naturally offer add-ons), and abilities to update checks prior to payment (like combining or splitting checks, placing advanced orders, and more).
Do you want to offer online ordering?
Online ordering is in high demand, especially for restaurants that focus on take-out & deliveries. Whether you have a website now or plan on getting one in the future, you need a point-of-sale system that can integrate with your online ordering system.
Does your pizza shop thrive on deliveries?
Customers who order pizza deliveries are easier to manage and more loyal if they know when to expect their food delivery. Make sure you choose a pizza POS that allows your customers to track their online delivery orders. A basic feature you also want included is estimated take-out & delivery times for phone orders. That will allow your FOH staff to set accurate customer expectations based on your pizzeria’s current workload.
Have you considered your hardware options?
When you’re thinking about what POS hardware your pizzeria needs, make decisions based on your busiest hours of operation. Do you only need a couple POS Kiosks and kitchen display screens to handle a rush? If all of your phone lines are ringing on a Friday night when you’ve got customers lined up out the door to place takeout orders, your team may need extra POS systems to tame the excitement. Handheld devices can help you do exactly that!
What type of reporting capabilities do you need?
When you’re exploring your pizzeria POS options, don’t forget to consider your reporting needs. Do you want your point-of-sale system to track inventory, print daily sales reports, and/or function as a time clock for payroll? Always ask about reporting capabilities to get a feel for which POS system can meet your specific needs.
Formula POS is a Modern Pizzeria POS System – Schedule a Demo Today!
If you’re shopping for POS software for your pizzeria, make sure you give us a call to find out what makes Formula POS the perfect choice! Our experts will answer all of your questions and provide you with a thorough insight into the features and benefits of our pizza delivery POS. If you like what you hear, we’ll set up a demo so that you can see Formula POS in action.